Privacy Policy for We Are Limbitless

Last updated: [27 May 2026]

Introduction

Welcome to We Are Limbitless (“we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website https://www.wearelimbitless.com (the “Site”), use our services, or join our community. It also tells you about your rights and how the law protects you.

We operate exclusively as a community for people affected by limb loss or limb difference, providing a safe space, membership services, forums, live calls, and events. If you have any questions or concerns about this policy or our practices, please contact us at: together@wearelimbitless.com.

1. Information We Collect

We collect information that you provide directly to us, and information automatically collected when you use our Site.

Information You Provide to Us

Account & Membership Details: When you sign up, we collect your name, email address, username, payment details (processed securely by our payment provider), and any other details you choose to provide.
Community Content: Anything you post, share, or send within our private forum, including discussions, comments, messages, and questions (including in the Ask Paul section).
Event & Live Call Details: When you register for our monthly online calls or quarterly Together Events, we collect details needed for booking, access, and communication.
Communications: When you contact us, we keep records of those conversations.

Information Collected Automatically

Technical Data: We collect standard internet usage information such as your IP address, browser type, device details, and how you navigate our Site — this helps us keep the service running and improve your experience.
Cookies: We use cookies and similar technologies as part of running our Site (via Wix, our platform provider). You can manage cookie settings in your browser.

We do not collect sensitive personal data (such as health details) unless you voluntarily choose to share it within the community spaces.

2. How We Use Your Information

We only use your information for the purposes you provided it for, and strictly to run and improve We Are Limbitless. Specifically:

To provide our services: To manage your membership, process payments, give you access to the forum, live calls, and member‑only areas, and verify your identity.
To run the community: To enable discussion, provide support, answer your questions (including Ask Paul), and allow Tribe Leaders to welcome and support you.
To organise events: To manage bookings, send updates, and ensure safe and smooth running of online and in‑person events.
To communicate with you: To send necessary service emails, updates, and information relevant to your membership. You can opt out of non‑essential messages at any time.
To keep our community safe: To prevent misuse, enforce our community guidelines, and protect the security and wellbeing of all members.
To improve our Site: To understand how our community uses the platform, fix issues, and make it better for everyone.

We will never use your information for unrelated marketing, or sell or rent your details to third parties.

3. How We Share Your Information

We respect the private nature of our community and keep your information confidential. We only share it in these limited circumstances:

Service Providers: We work with trusted third parties who help us run the Site and services — including Wix (platform hosting), payment processors, and video call providers. These providers are contractually bound to keep your data secure and only use it as instructed by us.
Community Visibility: When you post in the forum, your username and content are visible to other registered members — this is essential for the purpose of the community. Your personal contact details are never visible to other members unless you choose to share them.
Legal Requirements: We may disclose information if required by law, court order, or to protect our rights, safety, or that of others.
Business Transfers: If our organisation undergoes a change, information may be transferred — but it will remain protected by this policy.

We do not share your personal data with advertisers, brands, or any other organisations.

4. Data Security & Retention

We take the safety of your information seriously and use appropriate technical and organisational measures to protect it against loss, misuse, or unauthorised access. Our platform Wix operates to high security standards.

We keep your information only for as long as needed:

We retain your membership data while you remain a member.
If you cancel, we keep necessary records for legal and accounting purposes for up to [e.g. 6 years] as required by law.
Community posts remain visible unless you choose to remove them, or we remove them under our guidelines. You may request deletion of your account and personal data at any time (subject to legal requirements).

5. Your Rights

Under applicable data protection laws (including the UK GDPR), you have the right to:

Access: Ask for a copy of the information we hold about you.
Correct: Update or correct inaccurate or incomplete information.
Delete: Request that we remove or delete your personal data.
Restrict: Ask us to limit how we use your data.
Object: Object to processing where we have a legitimate interest.
Data Portability: Request your data in a structured, usable format.
Withdraw Consent: Where we rely on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at together@wearelimbitless.com. We will respond within legal timelines.

6. Children’s Privacy

Our community and services are intended for adults aged 18 and over. We do not knowingly collect or hold information relating to anyone under 18 years old. If you believe we have information about someone under 18, please let us know immediately.

7. Third‑Party Links

Our Site or communications may contain links to external websites. This Privacy Policy applies only to We Are Limbitless, so we are not responsible for the privacy practices of other sites — please read their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted here with a new “last updated” date. If changes are significant, we will notify members directly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Email: together@wearelimbitless.com Website: https://www.wearelimbitless.com

Privacy Policy for We Are Limbitless

Last updated: [27 May 2026]

Introduction

We operate exclusively as a community for people affected by limb loss or limb difference, providing a safe space, membership services, forums, live calls, and events. If you have any questions or concerns about this policy or our practices, please contact us at: together@wearelimbitless.com.

1. Information We Collect

We collect information that you provide directly to us, and information automatically collected when you use our Site.

Information You Provide to Us

Account & Membership Details: When you sign up, we collect your name, email address, username, payment details (processed securely by our payment provider), and any other details you choose to provide.

Community Content: Anything you post, share, or send within our private forum, including discussions, comments, messages, and questions (including in the Ask Paul section).

Event & Live Call Details: When you register for our monthly online calls or quarterly Together Events, we collect details needed for booking, access, and communication.

Communications: When you contact us, we keep records of those conversations.

Information Collected Automatically

Technical Data: We collect standard internet usage information such as your IP address, browser type, device details, and how you navigate our Site — this helps us keep the service running and improve your experience.

Cookies: We use cookies and similar technologies as part of running our Site (via Wix, our platform provider). You can manage cookie settings in your browser.

We do not collect sensitive personal data (such as health details) unless you voluntarily choose to share it within the community spaces.

2. How We Use Your Information

We only use your information for the purposes you provided it for, and strictly to run and improve We Are Limbitless. Specifically:

To provide our services: To manage your membership, process payments, give you access to the forum, live calls, and member‑only areas, and verify your identity.

To run the community: To enable discussion, provide support, answer your questions (including Ask Paul), and allow Tribe Leaders to welcome and support you.

To organise events: To manage bookings, send updates, and ensure safe and smooth running of online and in‑person events.

To communicate with you: To send necessary service emails, updates, and information relevant to your membership. You can opt out of non‑essential messages at any time.

To keep our community safe: To prevent misuse, enforce our community guidelines, and protect the security and wellbeing of all members.

To improve our Site: To understand how our community uses the platform, fix issues, and make it better for everyone.

We will never use your information for unrelated marketing, or sell or rent your details to third parties.

3. How We Share Your Information

We respect the private nature of our community and keep your information confidential. We only share it in these limited circumstances:

Service Providers: We work with trusted third parties who help us run the Site and services — including Wix (platform hosting), payment processors, and video call providers. These providers are contractually bound to keep your data secure and only use it as instructed by us.

Community Visibility: When you post in the forum, your username and content are visible to other registered members — this is essential for the purpose of the community. Your personal contact details are never visible to other members unless you choose to share them.

Legal Requirements: We may disclose information if required by law, court order, or to protect our rights, safety, or that of others.

Business Transfers: If our organisation undergoes a change, information may be transferred — but it will remain protected by this policy.

We do not share your personal data with advertisers, brands, or any other organisations.

4. Data Security & Retention

We take the safety of your information seriously and use appropriate technical and organisational measures to protect it against loss, misuse, or unauthorised access. Our platform Wix operates to high security standards.

We keep your information only for as long as needed:

We retain your membership data while you remain a member.

If you cancel, we keep necessary records for legal and accounting purposes for up to [e.g. 6 years] as required by law.

Community posts remain visible unless you choose to remove them, or we remove them under our guidelines. You may request deletion of your account and personal data at any time (subject to legal requirements).

5. Your Rights

Under applicable data protection laws (including the UK GDPR), you have the right to:

Access: Ask for a copy of the information we hold about you.

Correct: Update or correct inaccurate or incomplete information.

Delete: Request that we remove or delete your personal data.

Restrict: Ask us to limit how we use your data.

Object: Object to processing where we have a legitimate interest.

Data Portability: Request your data in a structured, usable format.

Withdraw Consent: Where we rely on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at together@wearelimbitless.com. We will respond within legal timelines.

6. Children’s Privacy

Our community and services are intended for adults aged 18 and over. We do not knowingly collect or hold information relating to anyone under 18 years old. If you believe we have information about someone under 18, please let us know immediately.

7. Third‑Party Links

Our Site or communications may contain links to external websites. This Privacy Policy applies only to We Are Limbitless, so we are not responsible for the privacy practices of other sites — please read their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted here with a new “last updated” date. If changes are significant, we will notify members directly.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Email: together@wearelimbitless.com Website: https://www.wearelimbitless.com